Return

Wrong size or don't like something? Even though we constantly do our best to improve our article descriptions, photos and size recommendations, it may happen that a hanger is different in model or size from what you expected or that you do not like the colour.

To that end, we say: no problem, send it back to us!

You have 30 days to review the item. You can also register your return with us within the reflection period, after which you have 14 days to actually return the items. The products may only be unpacked and used as necessary to establish the nature, characteristics and functioning of the product. In other words, the product may only be handled and inspected as would be done in a shop. The items must show no sign of use and any attached labels must not have been removed. More information on the right of withdrawal can be found in our general terms and conditions.

Unfortunately, it is not possible to exchange an item. If you are satisfied with your article, but would still like it in a different colour or size, please send us the unwanted article back for a refund and specify the new order. That way, the replacement item will come to you as soon as possible!

THE 4 RETURN STEPS

For quick return processing, please complete the following steps.

1. Register your return	Register your return Your return request will be processed within 24-48 hours.
2. Pack the articles	Please return the items - if reasonably possible - to us in the undamaged, original packaging and in a suitable cardboard box.
3. Ship the package	Once your return request has been approved, you will receive a DPD return shipping label by e-mail. However, please note that you can only deliver your parcel to a DPD point in the Netherlands and Belgium. There, your return package will be received and sent to us.
4. You will get your money back	After your return has arrived with us or you have sent a withdrawal notice to us, we will refund the purchase amount as soon as possible once it has been checked and processed. In most cases, processing a return takes 2 to 3 working days, in extreme cases up to 5 working days. You will receive a confirmation of receipt at that time. The refund will follow the same payment method as you paid. Please note that when using the withdrawal notice, we will wait to refund until we have received the return, or until it is proven that it has been sent.

GUARANTEE

In warranty cases, we will do our utmost for you! For more information, see the page on complaints & warranty.

ANY QUESTIONS?

Still have questions or need help? Contact us via the contact form or call +31 (0)475 - 411406.

My account

Phone number

+31-(0)475-411406

Email

[email protected]

US-TECH Europe BV / The Clothes Hanger Giant

Nobelweg 7 a-b
6101 XB Echt
Netherlands View on Google Maps

VAT nr: NL817446151B01
CoC-Nr: 14092720
IBAN nr: NL88RABO0107321793

Return

My account

Phone number

Email

US-TECH Europe BV / The Clothes Hanger Giant

Subscribe to newsletter